|
Mission Statement
Serving the Charlotte region, Creative Travel provides a hometown connection to the world. We are travel educators who go the extra mile to make business travel pleasant and vacation travel extraordinary.
Core Values
Professional
Our clients tell us that they love working with us because we know what we are doing?our expertise breeds professionalism. We have traveled to most of the destinations our clients want to travel to. It gives us a level of experience you will rarely find in any other agency. Our job is to service our clients consistently and accurately. In the event that anything goes wrong, we will go as far as necessary to make it right.
Friendly
Our clients work with us because of the personal touches?things they can?t or don?t get from the internet or most travel agencies. Smiles they can hear when they call on the phone or see when they walk in the door, a comfortable setting to do business in, a willingness to accommodate their requests. Our clients know that we know them?their likes and dislikes, destination and activity preferences. We embrace the tools that help us stay in touch with them. They enjoy our passion for educating them about new and different places, allowing them to travel with ease and grace.
Value-Minded
We value our clients and employees enough to do the right thing. We set honest expectations, put them in writing and deliver. Our travel recommendations are based on what is best for our clients, not best or most convenient for us. We listen to our customers concerns and grow with each suggestion. We aren?t perfect, but we are continually looking for better ways of doing things, building a better agency. Additionally, we are committed to being a good community steward, supporting worthwhile projects and organizations. |
